Welcome to UPEX.LK. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. Introduction
These Terms & Conditions govern your use of the UPEX.LK website and the purchase of products through our online store. By using this website, you accept these terms in full.
If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
2. About Us
UPEX.LK is an online retailer providing electronics, gadgets, accessories, and related products to customers throughout Sri Lanka.
Business Address: 557 A/1/1 High Level Road, Pannipitiya, Sri Lanka
3. Orders
All orders placed through UPEX.LK are subject to acceptance and product availability.
We reserve the right to cancel or refuse any order at our discretion.
In the event a product becomes unavailable after an order is placed, we will notify the customer and arrange a refund or alternative solution where applicable.
Order confirmation emails or messages do not guarantee acceptance of an order.
4. Pricing
All prices displayed on UPEX.LK are in Sri Lankan Rupees (LKR).
Prices are subject to change without prior notice.
While we strive to ensure pricing accuracy, errors may occasionally occur. If a pricing error is discovered, we reserve the right to cancel the order and issue a refund if payment has already been made.
5. Payments
We may offer one or more of the following payment methods:
Cash on Delivery (COD)
Credit & Debit Card Payments
Bank Transfers
Buy Now, Pay Later Services (where available)
Orders may be processed only after successful payment verification where applicable.
6. Delivery
We deliver islandwide within Sri Lanka.
Estimated delivery times are generally between 2 to 5 business days.
Delivery times are estimates and may vary due to circumstances beyond our control.
Customers are responsible for providing accurate delivery information.
Please refer to our Delivery Information page for more details.
7. Store Pickup
Customers selecting Store Pickup may collect their orders from:
UPEX.LK 557 A/1/1 High Level Road, Pannipitiya, Sri Lanka
Customers may be required to provide proof of purchase or order confirmation when collecting their orders.
